At times like this I wish I lived closer to my parents, and by times like this I mean times when I have trouble with the plumbing in my house and I have no idea what’s going on or how to fix it. I really hate calling any professional services to come in because I don’t trust them. Being a single female homeowner I sometimes feel like I am lied to about the state of things so that I have to end up paying more money. I feel the same way every time I have to take my car in to the shop for something, it’s a terrible feeling.
When I lives closer to my parents I could always trust my Dad to tell me what was going on with my car and with a plumbing issue in my apartment. It really makes a big difference to know what is necessary to have something fixed and what is extra. Now I live several states away and I didn’t have a trustworthy plumbing service to call, or at least none that I knew of at the time. The catch under my drain had been leaking for a while. I tried tightening around it and I even opened it to see if something was blocking the flow of water downward but I couldn’t see anything. I thought I had fixed the problem but a few days later the leaking came back. I knew there had to be something causing an obstruction further down, or perhaps I had a bad connection between pipes that I could not see. I’m not a plumber so these were all just guesses, but after a week or two of emptying out pans of water that dripped from the pipe I finally started searching for a plumber that could help.
Since I had only lived in the area for a few years I had not needed a plumber yet. I talked to my Dad on the phone about possibilities of what I could do, and he urged me to call someone to come in and fix it before it got any worse. I decided to ask around at work, since a lot of the people that I worked with had grown up in the area. My boss said she has needed to call a plumber a few times since she has been in her most recent house because the pipes were old and she had a lot of problems. She recommended that I call Papalia Plumbing and I’m glad that I did. They came in right away, got to the point about what was going on under my sink, and because I asked they walked me through what they were doing. Any other plumber would have been pretty annoyed at my intense curiosity with what they were doing, but this particular professional was nothing but patient with me. He answered all of my questions, told me exactly what he did, and did not charge me much at all.
I finally have at least one servicer that I can trust to fix things correctly and not over charge me!
Papalia Plumbing & Heating, Inc.
25 Powder Mill Rd
Acton, MA 01720